**IMPORTANT** Please contact our customer support by phone at: 408-739-2329 as soon as possible after you have purchased this shipping fee to ensure that you get your return shipping labels sent to you.
Please fill out the REQUIRED FORM:
This is repair service is for Lotos out-of-warranty SS01, TS01. The customer will send the machine unit and the torch back to Lotos Company (no other accessories). We will repair, test and send the machine back to the customer. This repair service fee includes the labor, parts, and return shipping fee.
This service is only applicable for U.S. customers in 48 states. Canada, HI, AK, PR or other international customers please contact us.
Please fill out the downloadable form and include it with your return. You will receive a PDF of this form after purchase. If you encounter an error, please contact us.